How it works

Seeker uses advanced technology to help find your stolen items.

Seeker checks online retail platforms and second-hand retailers for items reported stolen that have been listed for sale. Depending on your preference, the tech can run searches between a 1-month and a 6-year period. Seeker is built to be accurate and comprehensive — we can't guarantee to find your item, but if it's listed for sale on our partner platforms, our tech will find it.

  • Deep-dive searches using AIImage, text and serial-number matching on every new listing.
  • Secure and robustEncrypted in transit and at rest. Reports are private to you.
  • Weekly automated alertsLive updates plus a digest — no anxious waiting.
The journey

Report. Find. Recover.

Three steps end-to-end. Each one builds on the last to bring your item home.

01

Report

Use the Seeker website or the Found Protect app (launching soon) to report your stolen item(s).

You'll enter
  • Item type
  • Brand
  • Model
  • Colour
  • Location of theft
  • Date and time

Add photos and serial numbers from your Seeker Dashboard the moment your report is in.

02

Find

The Seeker technology searches online retail platforms — eBay, Gumtree, Preloved and Facebook Marketplace — for a match for your stolen item(s).

We also contact second-hand retail stores to alert them of the theft, in case they're approached to buy the item — or if they've already listed it for sale.

  • Weekly progress updates
  • 1 month to 6 year search window
  • Direct contact with 2nd-hand retailers
03

Recover

If we find a match, it's important you have proof of ownership to give to the police or to engage one of our recovery agents.

You're welcome to contact the seller yourself, but caution is advised — keep in mind the seller may not be the thief.

If we don't find your item

You can extend the search for a longer period. And every Seeker user who runs a 3-month search or longer gets a free Found Protect membership as our way of saying thank you — so your future valuables stay registered and protected.

Learn about Found Protect
Behind the scenes

How our Seeker technology works

A look at the engine running every search across every platform — image matching, behavioural signals, and the trusted-flagger relationships we’ve built with the marketplaces.

Diagram of Seeker’s technology stack — how reports become searches, matches and recoveries.

More ways Seeker supports recovery

See how Seeker, Found Protect, recovery support and specialist investigation services fit together.

Learn about the community causes Seeker supports as part of a safer, more constructive response to theft.